Nexstar Survey Finds Best In Customer Satisfaction
WHITE BEAR LAKE, Minn. - Delivering satisfaction to residential and commercial customers is the critical key to a service provider's growth and longevity. That's the opinion of Nexstarâ„¢, a professional training and development organization serving the electrical, HVAC, and plumbing trades, and its contractor members. Nexstar feels so strongly about the importance of customer satisfaction, it conducts a survey of members' customers each year and reports the findings to those who participate.
The organization recently completed its latest Customer Satisfaction Survey (CSS) in which 148 member companies participated. The top 10 companies with the most satisfied customers were: