It was the first really cold day of the winter and Bob and Tim were on the way to a service call on an oil burner. The customer said that they had no heat. It was about 15°F outside so they were in a rush to get there.
Tim had asked Bob to go into depth about tuning an oil burner during the last service call. “You said that oil burning equipment requires more attention than any other type of residential heating equipment,” Tim said. “Can you explain why?”
Bob and Tim were on their way to an oil heat service call. It is cold and the owner has no heat. Tim read the service ticket for today and said, “The owner says that the burner won’t burn and makes a sputtering sound for a few minutes and shuts off.”
Many homeowners recently fired up their oil furnaces for the first time this season. If they’ve invested in proper service and maintenance, chances are high that their equipment will keep them comfortably warm all winter long.
Bob and Tim have gotten together after work to discuss the oil furnace service call that they were on earlier in the day. Bob had asked Tim if he would be willing to stay after work and review the call and Tim readily agreed.
Some contractors claim they have been converting oil equipment to natural gas at a record pace. But that doesn’t mean oil furnaces will fade from the marketplace, as there are many areas that have limited access to natural gas. In addition, it can be expensive to convert, and new oil furnaces can provide better comfort and higher efficiencies.
Bob and Tim were on their way to a no heat call. It was an oil heat application and Tim was anxious to work on an oil system. He had not seen an actual oil heat installation, only in the school lab. Those are great, but not like the real thing at a customer’s house.