To me, cleanliness is extremely important, especially as to what the meat preparation area looks like after it is closed for the evening. I would hope all customers put high priority on store cleanliness and store owners do the same.
Is a technician’s value based on technical skills only? The answer will depend on your experience and the pivotal events that helped to shape your career. Our industry places much emphasis on diagnostic and troubleshooting capability, whereas a customer’s perception of value may be something else altogether.