Husband and wife team Rick and Kelly Martinez had been kicking around the idea of opening their own HVAC service shop for a few years but could never gather enough information to feel comfortable making the leap. The International Training Institute’s (ITI) Service Manager Course, however, made the difference.

NexTraq®, a leader in GPS fleet and asset tracking solutions, has announced a partnership with field service software provider, Compusource. According to the companies, they will work together to provide enhanced management functionality for service contracting businesses.

Every week, contractors miss out on 30 percent or more of the work they could be doing. The work is there, it’s ready to be taken, and customers are eagerly waiting to give you their hard earned dollars to do the work — if, and only if, you get your head out of your past and join modern society.

“He was great in the field but he’s a lousy manager” is a common complaint among owners of service companies. So what’s an owner need to do to find a good manager? Here are some guidelines to help you pick the best manager from within.