I’m talking about 2016. Where did it go? We started with so much promise and expectation. Each year is a new race full of promise, hope, and challenge. Some of us exceeded the previous year, and better yet, our plan. That is a beautiful thing because it means we had a plan.
You hired the best people. You've got the technical know-how. Despite your efforts, you can't seem to break through that ceiling at 3 percent or 4 percent profit. In simplest terms, running an HVAC business comes down to providing a service. Running a successful business is a bit more complicated.
Bigger is better. All businesses must either “grow or die.” If you’re a small business owner, you might have been nodding along as you read those business maxims, agreeing wholeheartedly. After all, it’s what you’ve always heard. But according to Ed Hess, these “truths” are anything but.