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Items Tagged with 'customer satisfaction'
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My Two Cents: Customers Demand Respect

My Two Cents: Customers Demand Respect

April 15, 2013
By Butch Welsch
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The most important thing for consumers is to be heard and respected. Those two emotional impacts are more important than having their issue resolved. 


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Opinions

Where Are Your Customers?

March 18, 2013
By Kyle Gargaro
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I don’t believe the HVAC industry in which you work and the publishing business which The NEWS plays in have very much in common. There is one fairly significant similarity though: We both need to be where our customers/readers are at all times.


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Contractor Profile

Seattle Contractor Satisfies Customers

May 21, 2012
By Herb Woerpel
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The staff at MM Comfort Systems has been providing heating and cooling solutions in the greater Seattle area for more than 35 years. What is it about this company that sets them apart from other contractors?


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Selling Zoning is Easier Than You Might Think

This overview of the benefits of zoning includes tips for selling to consumers and businesses. Tom Jackson discusses options for new construction and retrofit, as well as some ways a residential contractor can get into the light commercial business with zoning products. Speaker: Tom Jackson, CEO, Jackson Systems
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