Industry educators have told me over and over again that the younger techs entering the trades generally either possess the technical skills to do the job or can be trained in those skills easily enough, yet they often lack the ability to communicate effectively with the customer both in writing and in person.
In 2007-2009, manufacturing job losses exceeded 2 million. And, despite adding more than 600,000 jobs since January 2010, the market has not fully recovered to its prerecession numbers, according to the U.S. Bureau of Labor Statistics (BLS).
Mobile technology is trending when it comes to scheduling service calls. According to a CSG Intl. survey, nearly all respondents — 97.5 percent — want more control of the scheduling process and prefer alternatives to calling providers for an appointment.
Peyton Manning, others talk leadership at conference for mechanical contractors
May 16, 2016
In addition to Peyton Manning, MCAA once again had an impressive list of major session speakers. These included former basketball player Shaquille O’Neal and Navy Seal Rob O’Neill. Attendees also were entertained by Andy Grammer and Sheryl Crow during evening events.
Manufacturers introduce commercial products for cooling season
May 2, 2016
The manufacturers provided all of the data included in the product grid as well as the photo feature. Therefore, any questions should be directed to them via the contact information provided in the photo feature section.
VRF systems have become very popular in the commercial market and are expected to gain even more market share in the coming years. Each system type comes with its own unique set of benefits, and as long as building owners and managers remain open minded, they may be surprised at the possibilities now available.
It’s time to change how you do business. Stop making it about the sale, and stop trying to sell to your customers. Instead, take a totally different approach and start working on serving your customers.
The HVAC industry is not immune to this growing trend for on-demand services. Last year, on-demand behemoth Amazon launched Amazon Home Services, offering 15 million service listings across more than 900 professional services, including HVAC. Amazon joins Home Advisor, Thumbtack, and others offering these types of middlemen services to connect homeowners with contractors.
Historically, the most common HVAC company names were typically family-named or alphabetical, which helped the positioning in media that listed companies A to Z. It’s important for HVAC contractors to break through all the clutter and noise in the market and be memorable.