How many times per day does your company place customers on hold? If you have no idea, it might be more than you think. If you want to find out, head over to the customer service area when the phones are busy with a notepad and a pen. Over a half hour time period, make a tick mark every time you hear the word hold. That should give you a pretty good idea.
Aire Serv Nation welcomed 175 members from the U.S. and Canada to the Hilton Nashville Downtown in February to celebrate a homecoming event that not only marked the franchise’s 25th anniversary, but also served as a springboard for the new Neighborly™ umbrella brand program for all Dwyer Group brands.
Bob and Tim have arrived at a customer’s house that uses fuel oil for heat. This is a “no heat” call — the customer called first thing this morning and said that the oil furnace was not coming on, and the house was cold. When they arrived, they talked to the customer, and the customer said that he had made several tries to get the furnace to operate but with no luck.
The 12pc Ratchet & Socket Set features a ratchet with pivoting head and patented proprietary sockets. The sockets feature a parallel flat design for wrench compatibility and to deter rolling as well as an optimized geometry to reduce stripping and breaking.
Compliance with the EPA’s 608 is a mandatory part of HVAC contracting. Techs are required to gain certification by an EPA-approved organization and pass their tests or else they are unqualified to work in the field.
Program expands into 28 more California communities
March 6, 2017
HERO financing allows homeowners to pay for projects like new heating and air conditioning systems, drought-tolerant landscaping, and efficient windows and doors over time at a fixed interest rate. They do so through an additional line item on their property taxes. As a result, HERO financing payments may have tax benefits, and many homeowners see immediate savings on their utility bills by investing in efficiency upgrades.