As the home service industry continues to grow, HVAC companies have to find ways to distinguish themselves from their competitors. One way they can do so is by adding new trade lines, such as plumbing, to their services.
Bob and Tim were on a service call at a new customer’s house. The complaint was that the humidity in the house seemed to be high because mold was growing — shoes in closets and wooden object were the worst. The summer weather was very hot, and there was also high humidity.
Regal Beloit Corp. announced it has launched a new, responsive website platform with significant upgrades, additional product features, and a focus on industry solutions. The company’s approach to convert each of its brand-specific domains to the new company-wide platform will occur in phases, starting with the Marathon® Motors North American site.
We ran a poll at achrnews.com where more than 300 contractors voted. The results showed that 30 percent of contractors are willing to install products purchased by customers online while 70 percent would not. There were still more people saying no, but it was much closer than I imagined it would be when we posted the question.
Company selected by Grainger out of more than 5,000 suppliers
June 22, 2017
American Air Filter Co. Inc., dba AAF Intl. and its subsidiary, Flanders Corp., has been named the Grainger Partners in Performance Supplier of the Year for 2016. The award was announced earlier this month at a special event held in Chicago. AAF Flanders is the only company to receive this honor two years in a row.
During the busiest of busy seasons, preparation is key in order for rooftop units to continue operating efficiently. So, break out those checklists, get a grip on those meters, and ensure your clients’ rooftop units are ready to rock and roll.
I want you to think about the state of customer service in the HVACR industry, particularly in residential home service. We often pay, train, and respect those people who are answering customer calls the least out of everyone at our company. Then, we ask ourselves why they’re not doing a stellar job.
LG Electronics USA Air Conditioning Technologies has expanded its north Texas training facility to provide enhanced after-market support, including training and call support for contractors and customers alike.
This webinar will discuss quick, easy, effective ways to begin improving your current HVAC training program, as well as how to implement training that instantly improves customer service across your organization.