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Nexstar Network business coaches come from the industry and have seen and solved the challenges you face. Here they offer their advice and guidance.

Nexstar Coach’s Blog:

Residential Contractors: Team Perception Can Be Reality

You have certainly earned your big fancy office but what does it say to your team? I travel to a tremendous amount of small businesses that cover a lot of trades and I always ask for a tour. I want to see everything so I get a view of the workspace but, more importantly, a glimpse into the owner’s mind regarding different departments.

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Nexstar Coach’s Blog:

Golden Questions

Tune-ups, spring checks, club member visits. I don’t care what you call them we are quickly approaching that time of year again and what are you going to do better this season? I ask this all the time because a large number of contractors look at these visits as a nuisance or a chore.

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Nexstar Coach’s Blog:

Ask Some Questions

“Hey, it’s almost spring. I wonder what we are going to do wrong this time.” That might seem a little extreme, but as service businesses we tend to get into a cycle of repeating mistakes. 

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Nexstar Coach’s Blog:

Residential HVAC: What State Do You Reside In?

Have you ever had a day where you woke up and stubbed your toe, or spilled your coffee, and got into a negative frame of mind? Your state of mind is one of the most important factors in how you perceive the world around you. And your perception of the world will impact the way you interact with others.

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Nexstar Coach’s Blog:

HVAC Residential Service – The Power of Questions

I specifically titled this blog The Power of Questions, and I want to be clear that questions differ greatly from questioning. I define these terms like this: questions are asked to gain understanding; whereas questioning is a behavior used to pick something apart to criticize or even ridicule.

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Image Galleries

2015 ACCA Conference

Images from the 2015 ACCA Conference in Grapevine, Texas. Posted on April 8, 2015.


NEWSMakers: Mark Crockett
Mark Crockett vice president, Crockett Facilities Services, explains the importance of technician training, the value of being a top minority-owned company in the U.S., current projects the company is managing, and much more. Posted on April 24.
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NEWS 04-20-15 cover

2015 April 20

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Global Warming

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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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