Guest Blog

Guest Blog
Here's the place for you to provide your commentary. Our Guest Blog invites all those in the HVACR industry to participate and converse with readers of The NEWS.

What's in Your Wallet? Err, I Mean, Attic

December 20, 2010
Do you know what nasty stuff lurks in your attic or down in that dungeon you call a basement?  Of course you do, you probably installed it, or at least
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O.K., who's ‘fessin' up to this one?

December 9, 2010
The other day a friend called me to help him with a problem on a job. His customer had an oil tank in their basement that began to leak, and obviously needed it replaced. Now, I know that a lot of you don’t see oil systems too often, if ever, but for those of us who live in the northeastern part of the country, it’s pretty common.
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Explaining a Blackout

December 1, 2010
You know, a lot of what I talk about these days is the need for training that exists in the HVAC world.  So, without going into another rant on the subject, let me ask you this. 
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Welcome to Your World

November 19, 2010
“Hey there, do I know you? No, not you; you, the one trying to solder those two pieces of ¾ PVC together. No, I must have you confused with someone else, but while I’m here, I think we should talk. Did you ever work with PVC before? No, that’s what that white pipe in your hand is called. Here, look, do you see the way that the torch is melting that pipe all over your shoe? Yeah, that white, smokin’ plastic running across your Timberlands? And you’re having a problem with that SilverBrite taking, aren’t you? Well, they have words for that technique and techs with skills like yours, but I don’t think I am allowed to use them here. No, hey, STOP THAT, you don’t need a bigger tip, just sit down and listen, but put out the fire first. And you better put the dog out, too. Yeah, in the back around his tail…”
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Staying Positive About the HVAC Business

October 28, 2010
I have always considered myself an optimistic, positive person. Therefore I was somewhat surprised to find myself halfway through a column which was very negative about the near future of our industry.
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The Greatest Marketing Myth In All of Contracting

September 29, 2010
Just recently the Dow Jones dropped 260 points in one day, making it negative for the year. As doubts about an economic recovery send consumers into a selling frenzy, there’s a ray of light at the end of the tunnel if you’re an HVAC contractor.
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Show Your Key Employees Appreciation

September 29, 2010
We here in the Midwest are just finishing up one of the hottest summers we can remember. We actually finally had some 100°F days again. If you are like many of us, you have reduced your staff in the last couple of years to help you through the serious economic downturn.
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Keeping E-Mail Relevant

August 20, 2010
With all the emphasis on social media these days, it is easy to assume we have moved well past e-mail, but that is not the case. For certain types of communication to your customers and prospects, e-mail is still an incredibly effective tool.
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Contractor Licensing Gets a Bad Rap

August 20, 2010
Is contractor licensing a good thing for the public or just a restriction on the number of contractors? When I started writing for this publication about 10 years ago, I agreed to leave the political subjects to the real writers.
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Customer Service During the Busy Season

June 30, 2010
Well, it’s that time of year again. Thank heaven! The phones are ringing with customers wanting service and with leads for replacement systems. These are the times we look forward to all year.
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