Editors Blog

Taking Care of Business: Time to Quit Playing the Blame Game

December 2, 2008

I was sitting in on a Webcast the other day and people watching were encouraged to maintain a dialogue during the Webcast by posting questions and comments to a moderated board. The purpose of the board was to encourage ideas on how to start up new businesses and maintain them despite the challenging economic environment.

One of the people who was watching and posting decided this would be a good forum for him (or her) to broadcast their own agenda, that of blaming past business decisions for creating the mess that the economy is in today. He (or she) blamed the global economy for the mess the local economy is in. Blame, blame, blame - blah, blah, blah.

I tried to be diplomatic and asked the person to “get over it” and move on. OK, so I could have used more tact but it just isn’t in my chemistry. The problem was, there were people who wanted to share ideas and learn about starting a business and here was the one sourpuss throwing water on the fire. Fortunately he (or she) decided to leave because no one was paying attention to his (or her) posts.

So let me ask you this, do you tend to fix the blame for a problem more often that actually offering a solution for it? Do you blame your competition for lowering the professional bar for HVACR businesses in your community? Do you blame an employee for a rash of callbacks that have left you beside yourself?

If you do, try this: do something about your competition by maintaining your own high standards, without lowering yourself to his or her standards. And the callback problem? Send your employee to training or have a senior employee ridealong for a few days to help.

Don’t blame everyone and everything else for things you can correct yourself.

You must login or register in order to post a comment.



Image Galleries

2015 HARDI Fly-In

Highlights from HARDI's Congressional Fly-In in Washington, D.C. Post date: May 28, 2015.


NEWSMakers: Kevin Conrad
Kevin Conrad, president, Kevin Conrad Heating and Cooling Inc., Nantucket, Massachusetts, breaks down working in the New England climate, the benefits of insulation foam, and more.

More Podcasts


NEWS 06-29-15 cover

2015 June 29

Check out the weekly edition of The NEWS today!

Table Of Contents Subscribe

Online Reviews

Do you track online review sites like Yelp to look for comments on your company’s performance?
View Results Poll Archive


2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

More Products

Clear Seas Research


Clear Seas ResearchWith access to over one million professionals and more than 60 industry-specific publications, Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Magazine image
Register today for complete access to ACHRNews.com. Get full access to the latest features, Extra Edition, and more.


facebook icontwitter iconyoutube iconLinkedIn i con