Do you hear statements like the following on a regular basis? “What’s wrong with that lady? Her furnace is 25 years old and she won’t even consider replacement.” If your service technicians and sales team are frustrated, it’s time for a new philosophy when it comes to communicating with homeowners.
Photos from the 2013 ACCA Conference & IE3 Expo in Orlando, Fla.
Podcasts
Cade Clark, assistant vice president of government affairs for the Air-Conditioning, Heating & Refrigeration Institute (AHRI), gives a brief overview of the new version of the Shaheen-Portman bill, what AHRI thinks of the energy-efficiency legislation, and how it might affect the HVACR industry if it becomes law.
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