Rich Schuster

Rich Schuster has worked in many phases of the HVAC and plumbing industries since 1991, from apprentice to general manager in the contractor segment, and later as a rep for a large HVAC wholesaler. He has written two books with a focus on installation training basics, and can be reached at richardjschuster@gmail.com.

ARTICLES

Welcome to Service Purgatory

My name is Rich Schuster, and I’ll be your host for this journey into the wide world of service ridiculousness. As you likely already know, if you’ve been in this
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Proud to be of Service

One thing that I have realized over the years is that the service business can be extremely rewarding and give you that heart-felt feeling of helping humanity. That overwhelming sense
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How Much is a Blah, Blah, Blah?

“Excuse me, sir? Excuse me, yes, hi. Could you tell me what you would charge to change my blah blah blah? Yes, my blah blah blah is bad, and I
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The Gas Valve and the Blanket

As I sit here in New England’s version of the frozen tundra, I watch as people everywhere scramble to seal up every tiny draft and pinhole they can find as
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To Believe, or Not

So, the other day a guy called me up and asked for help sizing a heat pump for an addition on a house. I asked him if he had done
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The Customer is always....

You know, I don’t think there are too many new stories out there, only different names and stupid jokes by the writers. That being what it is, see if you
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Furnaces and Potholes

One of the things that I love about working in this industry is that it’s never boring. The next chronicle of jobsite bedlam is likely just moments away. Now, what
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Confidence

Did you ever stop to think of how your customers look at you? Do they think of you as the hero that knows everything there is to know about heating
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Again with the ‘Sizing'

Welcome back! Alright, enough small talk already, let’s get down to business. What do you know about tankless water heaters? Just the gas fired units, natural or LP; we’ll leave
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Stuffed Shelves

Before I start, my Italian wife just walked by and wanted to know if I was writing a cook book. No, but this could actually be a recipe for survival;
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Multimedia

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2014 Energy Efficiency Forum

Highlights from the 25th annual Energy Efficiency Forum in Washington, D.C.

Podcasts

NEWSMakers: Jason Vogelbaugh

Jason Vogelbaugh of Alpha Controls drops in to the NEWSMakers podcast to discuss his role with the company, the InsideIQ Building Automation Alliance, and current energy-efficiency projects being worked on. Posted on Sept. 26.

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ACHRNEWS

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2014 September 29

Check out the weekly edition of The NEWS today!

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EFFICIENCY STANDARDS

DOE has denied AHRI’s petition for reconsideration of walk-in standards. Is it getting harder to reach consensus on efficiency standards?
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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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