Articles by Kimberly Schwartz

How to Handle Online Reviews

Not long ago, according to Jack Beers of Metcalfe Heating & AC (Manassas, Va.), contractors all followed the old adage: “If you do a great job, your customer will tell nine people. Do a poor job, and they’ll tell 22 people.” But today, as more and more customers post online reviews, Beers explained, “The difference now is that if you do a poor job, they’ll tell 22 million people.”
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Off-the-Grid Lessons About Safety

Last week my husband and I went off the grid for a few days while camping in northern Michigan. It was a great escape, and it was made even more adventurous by the fact that we were responsible for chaperoning 11 teenagers from our church. All told, there were roughly 120 teenagers divided into 10 groups, each led by two adults.
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HVAC Seeks Regulations Relief

There have long been cries from the business community that excessive federal regulation can strangle a company’s ability to compete and thrive in the market. But lately lawmakers actually seem to be paying attention. HVAC is a heavily regulated industry, and each facet of the industry is engaging with government in different ways to alleviate the effects of regulation.
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HARDI Members Take on Capitol Hill

Heating, Airconditioning, Refrigeration Distributors International (HARDI) held its fourth annual legislative fly-in in mid-May. According to Talbot Gee, executive vice president and COO of HARDI, the 2011 fly-in was HARDI’s largest, with more than 60 members attending nearly 200 meetings on Capitol Hill in one day.
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Practice Summertime Safety

With the weather heating up, the no-cool calls are pouring in, and the long hours are beginning. And, because it’s summer, those long hours can often be required in sweltering conditions. So during this time of year, it’s especially important to make sure every employee is educated on the hazards of working in the sun and heat.
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HVAC Votech Schools Get Rebranded

While many in the industry still use the term votech, or vocational/technical, to describe the educational programs that prepare individuals to enter the HVAC trade, that term is being increasingly discarded. Instead of votech, educators and administrators are using the phrase Career and Technical Education, or CTE.
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2015 AHR Expo

Photos from the 2015 AHR Expo at McCormick Place in Chicago.

Posted: February 19, 2015

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NEWSMakers: Andy Patron
Andy Patron, partner with FMI Corp., discusses the impact a national labor shortage may have on the mechanical contracting industry. Posted on March 27.
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