Articles by Kimberly Schwartz
July 25, 2011
Not long ago, according to Jack Beers of Metcalfe Heating & AC (Manassas, Va.), contractors all followed the old adage: “If you do a great job, your customer will tell nine people. Do a poor job, and they’ll tell 22 people.” But today, as more and more customers post online reviews, Beers explained, “The difference now is that if you do a poor job, they’ll tell 22 million people.”Read More
July 18, 2011
When you started out in the HVAC industry, did you ever think that someday you’d be marketing your company with online photo albums and short 140-character posts? How could you imagine any of this since Facebook and Twitter didn’t even exist back then?
June 30, 2011
Last week my husband and I went off the grid for a few days while camping in northern Michigan. It was a great escape, and it was made even more adventurous by the fact that we were responsible for chaperoning 11 teenagers from our church. All told, there were roughly 120 teenagers divided into 10 groups, each led by two adults.
June 27, 2011
There have long been cries from the business community that excessive federal regulation can strangle a company’s ability to compete and thrive in the market. But lately lawmakers actually seem to be paying attention. HVAC is a heavily regulated industry, and each facet of the industry is engaging with government in different ways to alleviate the effects of regulation.Read More
June 20, 2011
Heating, Airconditioning, Refrigeration Distributors International (HARDI) held its fourth annual legislative fly-in in mid-May. According to Talbot Gee, executive vice president and COO of HARDI, the 2011 fly-in was HARDI’s largest, with more than 60 members attending nearly 200 meetings on Capitol Hill in one day.Read More
June 13, 2011
With the weather heating up, the no-cool calls are pouring in, and the long hours are beginning. And, because it’s summer, those long hours can often be required in sweltering conditions. So during this time of year, it’s especially important to make sure every employee is educated on the hazards of working in the sun and heat.
May 30, 2011
HVACR instructors are facing a host of challenges these days, from teaching with new technologies to recruiting for full enrollment to dealing with funding cuts. Yet many are rising to meet these challenges with success and are optimistic about the future. Read More
May 30, 2011
While many in the industry still use the term votech, or vocational/technical, to describe the educational programs that prepare individuals to enter the HVAC trade, that term is being increasingly discarded. Instead of votech, educators and administrators are using the phrase Career and Technical Education, or CTE.
May 26, 2011
I just returned from the annual HARDI fly-in in
Washington, D.C. Distributors from around the country converged on Capitol Hill
for a jam-packed day of lobbying on behalf of their businesses.Read More
May 23, 2011
In late March, instructors from around the country gathered at the annual HVACR & Mechanical Instructor Workshop. At the three-day annual event, which was hosted by the Air Conditioning, Heating & Refrigeration Institute (AHRI), they shared their experiences and brushed up on industry knowledge and skills.Read More