Articles by Butch Welsch

My Two Cents: Checklist of Things I Learned in 45 Years

My wife and I recently celebrated our 45th wedding anniversary. Besides being a very exciting and happy occasion, it also called my attention to the fact that I have now been full time in this business for 45 years. It was graduation, wedding, honeymoon, and start to work.
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My Two Cents: Curing the Summer Blues

As we finish our “non-summer,” the impact was not as severe on us as it was on many of our competitors because of the strong emphasis we have on maintenance agreements. So once again I am going to make a strong pitch to encourage you to have a very extensive maintenance agreement program.
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My Two Cents: Finding Positives Amongst the Negatives

OK, I think it’s time someone wrote an optimistic piece in this periodical. However, that’s not going to be easy. It’s much simpler these days to write about all of the negative things that are happening. Let’s face it, it can be pretty difficult to be optimistic when you are surrounded by negative occurrences - especially when you have virtually no control over these occurrences.
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My Two Cents: Make Purchasing a Pleasant Event

As contractors, we count on people buying from us for our company to be successful. Hopefully, with that in mind, we make the process of buying a pleasant experience. The concept becomes a little frightening to me because of experiences I have recently encountered in making a couple of purchases.
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My Two Cents: Former Tech Personifies People Side of Business

I couldn’t help but respond to John R. Hall’s article (The NEWS, April 7, 2008) concerning the oldest service technician. Unfortunately, the article came a couple of years too late for the man that I think deserves a lot of credit for being a top “senior” technician.
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My Two Cents: 13 SEER Lessons Prepare Us for 410A

January of 2010 is when manufacturers must stop manufacturing units using that old reliable R-22 and change to the new R-410A. No big deal. We went through the 10 to 13 SEER change, certainly we learned from the problems that we encountered. I’m not sure we learned our lesson.
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The Fine Art of Delegation

Last time we talked about time management and some of the things we should be doing to help us accomplish more. One topic is so important that we left it out so we could discuss it in greater detail. That topic is the art of delegation.
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Give Yourself Time to Complete Your Tasks

As 2008 begins, I believe it’s a good idea to consider ways to make improvements in the way we operate. As I talk to contractors, it seems that one of the biggest problems facing most contractors is that there are not enough hours in the day to complete all of the tasks that they need and/or want to accomplish.
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Looking Back and Forward at Year's End

Already we have come to the close of another year. Is it just me or do the years seem to go by quicker for all of you as well? It has been a year with mixed results.
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Adding Products and Services to the Mix

Retailers have diversified and have included additional products and services to their main offering. I wondered how we could apply these principles to our HVAC contracting businesses. The things that came to mind immediately are maintenance agreements, water panels for humidifiers, and replacement media for media air cleaners.
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