Articles by Bill Johnson

Btu Buddy 84: Condensing Furnace Problems

The day started with a call from the dispatcher who described a gas heat customer who had no heat. When Bob arrived, the first thing he noticed was that the furnace was cold. It had not been operating. At first, Bob thought that the thermostat was defective. Btu Buddy then arrived to clear up his confusion.
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Btu Buddy 82: Electric Heat Furnace Confusion

A call has come in from a new customer that the system in a small office building is not heating properly. Bob finds the building has an electric heat furnace and, when he removes the panel, he is amazed at how many wires and terminals there are and starts to become confused. Btu Buddy arrives to assist him.
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Btu Buddy 81: Frosting Heat Pumps

The day has been cold and damp, and Bob has been called to do a routine checkup on a heat pump in a condominium complex. Most of the units in the complex are frosted over, but the unit that he is to service has a very different frost pattern. Bob is trying to figure out what’s going on when Btu Buddy appears to help him.
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Btu Buddy 80: Duct Restriction

Bob gets a service call where the owner says there is not enough heating at one end of an office building. With Btu Buddy's assistance, Bob checks the duct system and finds that a piece of duct liner is laying down in the duct blocking the airflow and he proceeds to correct the problem.
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Btu Buddy 79: Lunchtime Lesson on Dew Point

Their last service call is continued as Bob and Btu Buddy meet for lunch at the restaurant where the call occurred to discuss dew point. The duct through the dining room was dripping because the duct surface temperature was below the dew point temperature of the room and moisture formed on the duct surface.
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Btu Buddy 78: Sweating Duct

Bob gets a call from the dispatcher that a new customer, a restaurant, has some ductwork in the dining room that has been sweating during the lunch hour for the last several days and dripping on the customers. It is about lunchtime so Bob goes to the restaurant to check it out. Btu Buddy helps in solving the problem.
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Btu Buddy 77: Starved Evaporator, TXV

This service call is for a routine checkup on an old 7½-ton unit using R-22. The call is going well until the owner mentions to Bob that the unit has actually never cooled well. Bob then proceeds to do a complete check of the system with Btu Buddy’s assistance.
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Btu Buddy: Solving a Motor Problem

Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do - the facts that he gathers may or may not point to the obvious cause of the problem or the best solution. But Bob has something that no one else has.
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Btu Buddy 76: Condenser Fan Motor Problems

Bob receives a call from the dispatcher telling him about a restaurant that is having difficulties. When he gets on the roof at the restaurant he notices that the unit's fan motor is turning, but seems to be very slow. As he approaches the condensing unit, the fan stops. With Btu Buddy's help, Bob diagnoses the problem.
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