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Articles by Angela D. Harris

Local Regulations Change Business

NYC is regulating the use of Bioheat for home heating oil.
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Transform Yourself into a Social Media Superstar

Although there is no exact formula for social media stardom, it is important that contractors remember to balance the promotional side of their business with the personal side.

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Making a Case for Mobile Technology

Consultant Discusses Why Distributors Should Consider MEAP
What could help distributors raise the bar on customer service and satisfaction? Information about the inner workings of their companies as well as having a transparent, real-time view into their processes could help, but how does a distributor achieve these things?  

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Distributors Navigate Business Change

Contractors Discuss Their Distributor Relationships
HVAC contractors and distributors have a special business relationship. As with any relationship, external circumstances have changed some of the relationship dynamics. What is it that contractors are looking for from their distributors and how are the distributors responding?

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Virtual Sales Event Makes Company History

Jackson Systems Pushes Social Envelope, Promotes New Product
Online sales took a new turn for Jackson Systems LLC last month as the company conducted its first-ever virtual sales event on Facebook. How did it turn out and what has it done for the company?

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Facility Celebrates 110 Years of A/C

Carrier Indianapolis Unveils New Customer Center
How did Carrier celebrate the 110th anniversary of the invention of modern air conditioning? What does the company’s new facility look like?

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Distributor Advances to Meet the Times

Calverley Supply Co. Then and Now
The 38-year-old company, Calverley Supply Co. is run by the Calverley brothers and as they adapt to new business demands they don’t forget their roots.

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Yahoo to Issue Smartphones, Blackberry Excluded

Yahoo! CEO, Marissa Mayer, has decided to provide every Yahoo! employee in the United States with a smartphone. Which major brand didn’t make the approved device list? 

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Disaster Tips for HVACR Contractors

Hurricane Isaac has moved out, but are your technicians ready to handle the situations and stress they may face in repairing and replacing units after a disaster? 

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Social Media Policies Protect Contractors, Brand

Finding a Balance Between Communication and Policy
With the growing acceptance of social media in business, many of the social debates have shifted from if an HVAC contractor should employ social media to how to govern its use. Enter social media policies. These policies can help protect contractors and their companies from libelous or malevolent online conduct from employees.

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Image Galleries

2014 SMACNA Annual Convention

Views from the 2014 SMACNA Annual Convention in San Antonio.


NEWSMakers: Chris Mathis

Chris Mathis, president of Mathis Consulting Co. and vice chair of ASHRAE’s residential ad hoc committee, talks about ASHRAE’s exploration into the residential market. Posted on Oct. 17.

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NEWS 10-20-14 cover

2014 October 20

Check out the weekly edition of The NEWS today!

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DOE has denied AHRI’s petition for reconsideration of walk-in standards. Is it getting harder to reach consensus on efficiency standards?
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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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