Billy Jobe is district manager of Comfort Supply, a wholesaler of both traditional and geothermal HVAC products, serving the residential and commercial markets. For more information, visit www.comfortsupplyhvac.com.
More often than not, when a service technician answers a call, it is likely that the door will be answered by the woman of the house. Want to ensure that you’ll never hear from that customer again? Just follow these tongue-in-cheek tips.