Albert Ciuffreda

Albert Ciuffreda is the founder of Customer Choice, an HVAC consulting firm. He was previously a consultant with ICF Consultants and project manager on the EPA/DOE Energy Star Residential Heating and Cooling Program. For more information, call 540-786-5061 or e-mail


Get a Handle on Your Overhead

By Albert Ciuffreda
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Did you know that the Small Business Administration (SBA) estimates that restaurants have the highest failure rate of all businesses? Did you know that HVAC contractors run a very close second? Restaurants might fail because of lack of sales. But did you know that HVAC contractors typically fail in the year of their greatest sales revenue?
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