Angie Snow affirms that no matter what challenges arise, it’s important to remain flexible. This flexibility helped Western survive the Great Recession, which hit right after the Snows purchased the company.
Bob and Tim are on a service call on a really cold and blustery day. The temperature is 27°F, the wind is blowing, and it’s snowing and sleeting. When the customer called, she said that their home is getting cool inside, and their heat pump is running all the time with the temperature dropping inside the house. They arrived at the front door, talked to the homeowner, and decided to look around. They went to the closet where the indoor unit for the heat pump was located and determined that the heat pump itself was not running, only the fan and strip heat.
The owner of a 2,800-square foot home in New Milford, Pennsylvania was experiencing uneven heat throughout the residence, limited hot water, and high utility costs. The installation of a new hydronic heating system helped drive home significant energy savings and ensure that “no place like home” feeling.
HVAC contractors poised to reap benefits as Wi-Fi enabled thermostat prices drop
January 23, 2017
Despite the availability of quality Wi-Fi enabled products from leading thermostat manufacturers, a mere 10 to 15 percent of residential and light commercial installations involve such models. The primary objection: a wholesale price point that is four to five times the cost of a traditional thermostat.
Do all of your service technicians provide service that is repeatable and consistent? Think about your service department for a moment. It is profitable? Staffed properly? Is it steady in workload? Are you growing? Is it a department you’re proud to run?