When the HVAC industry expressed a need to reduce the time necessary to balance a system, Dwyer Instruments Inc. responded with the PredictAir™ Application Software (used with the Dwyer SMART Air Hood® Balancing Instrument) — the 2017 gold award-winning product in the Contractor Services and Software Category.
The LRP16GE, which earned The NEWS’ 2017 Dealer Design gold award in the HVAC Residential Equipment category, utilizes an aluminized tubular steel heat exchanger and features a compact design that reduces space requirements in the heat exchanger cabinet.
The NEWS’ 2017 Dealer Design Award gold-winning Testing & Monitoring product, the AVUL Air Velocity Transmitter from Dwyer Instruments Inc., was designed to quickly and accurately measure air velocity or volumetric air flow in variable air volume (VAV) units, HVAC ducts, fume hood exhausts, and/or air-handler units.
How do we get new products or services to take root? The key is to find a champion. By having at least one tech who is excited about the potential of the offering, you can get a lot of traction. This technician will set the bar high by offering the item consistently and sharing their happy customer stories. This enthusiasm is contagious and will spread throughout the team. That champion also becomes the resident subject matter expert and supports the rest of the team, so they become more comfortable.
Traveling, at least to me, offers a lot of lessons about human nature, life, and yes, the HVAC industry. It can be a microcosm of entrepreneurship and business acumen. What? That’s crazy, right? But not really.