Business Management

Safe Hiring Initiatives Protect Consumers and Contractors

March 5, 2012
Recognizing the depth of consumer concern and its potential impact on their business, many service contractors have initiated employee screening processes to avoid hiring staff who may be convicted felons or registered sex offenders. These are generally described within the HVAC industry as safe hiring programs.


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Pippins v. KPMG: What One Employment Litigation Case Could Mean for Your Company

February 20, 2012
Any employer who has faced potential class-action wage-and-hour lawsuits knows what a headache they can be. Due to a recent court ruling, employers have a lot more to worry about. That case, Pippins v. KPMG, has caused tremendous turmoil and confusion among those who follow employment litigation and electronic discovery.


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Closing Takes Guts, Conviction, and Passion

February 6, 2012
The word guts, when it comes to closing a sale, has a lot to do with having “intestinal fortitude.” In other words, being fearless. You not only can’t be afraid to ask for the order, you almost need to have a swagger about it.


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Payroll Issues, Personal Liability: Employers Paying the Penalty for Wage and Hour Violations

January 23, 2012
In prosecution of wage and hour violations, the stakes are getting personal. In several recent cases, the government has penalized company owners and officers for failing to pay overtime, imposing stiff fines and even imprisonment.


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When Cautious Thinkers Need You to Take Charge

January 9, 2012
A cautious thinker is a person who agonizes over a buying decision, especially if there is a significant dollar amount at stake. One of the most challenging situations for a cautious thinker is when they are forced to make a decision prior to completing their psychological process. I encountered one of these situations recently.


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What Employers Can Learn From the Hertz Controversy Over Prayer at Work

December 19, 2011

Religion in the workplace can present a difficult balancing act for employers. Failing to strike the right balance can lead to clashes with workers and unions, potential lawsuits, trouble with federal regulators, and a negative public image.


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Getting Naked With Homeowners

December 5, 2011
Sometimes you may have to play mediator and ask tough questions to get homeowners communicating with each other about a furnace, an air conditioner, or a necessary plumbing repair when they can’t even agree on what’s for dinner. That’s allowing yourself to get naked with homeowners.


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What the Boeing-NLRB Case Means for You

November 21, 2011
Boeing Co. is trying to expand production and add manufacturing capacity, something most other companies can only dream about doing in this economy. Unfortunately, Boeing has hit a snag. But it is not the economy that is hampering the company. It’s the National Labor Relations Board (NLRB).


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A Look at Payment and Performance Bonds

November 7, 2011
Payment and performance bonds, which fall under the general umbrella of contractors bonds, are typically required on many major construction projects. In fact, most large-scale building projects cannot begin until the bonds are acquired and displayed. Although they are often issued together, payment bonds and performance bonds differ in service.


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Unions Thrown a Life Preserver: NLRB Breathes New Life Into Declining Union Membership

October 24, 2011
Union membership in the private sector stands today at a mere 6.9 percent, down drastically from its high of 35 percent during the mid-1950s. However, the National Labor Relations Board (NLRB) has made recent moves likely to pave the way for unionizing attempts in the workforce.


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