Business Management

Is It Legal to Only Hire the Already-Employed?

The Problems With Must-Be-Employed Rules
September 19, 2011
While the “must be employed to apply” philosophy may make sense, federal regulators are examining these types of policies, and at least one state has made it illegal.


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Social Media’s Impact: How Contractors Can Use Social Media to Connect With the Consumer

September 5, 2011
Can a solid presence on social media benefit you as an HVACR contractor? You bet it can.


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Bona Fide Meal Periods: Are Your Practices Creating Overtime Liability?

August 22, 2011
Taking workers off the clock for their meal periods can lead to litigation and government investigations if not done with care.


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How to Close a One-Legger

August 8, 2011
First, what is a one-legger?


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A Social Life: When Employees and Applicants Take to Facebook

July 18, 2011
Imagine one of your employees bashes your company or their coworkers on Facebook. You might think that you could fire that employee. But you would probably be wrong. Or consider whether you should Google job applicants. It may seem like a no-brainer, but if you don’t do it correctly, you could end up in the midst of a lawsuit.
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Miracle Closing Technique

July 4, 2011
This article should really be titled “Miracle Closing Technique for the Estimate-Getting Researcher.” As you will read, it’s really not a miracle at all. It’s more common sense. There are many kinds of customers, but the most classic might be the we’re-getting-estimates customer.
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Responding to the Increasingly Aggressive Pursuit of Employers and Undocumented Workers

June 20, 2011
The Social Security Administration’s re-introduction of No-Match Letters, along with U.S. Immigration and Customs Enforcement’s skyrocketing issuance of Notice of Inspections of I-9s, evidences the federal government’s increasingly aggressive stance to curb the hiring of unauthorized workers and to penalize employers who do.
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Plan Your Close in Advance

June 6, 2011
The bottom line is that if there is no sale made or no money coming in, there is no company. One thing that seems to elude contractors at times is their ability to ask for the order. In other words, “close the sale.” Years ago I learned to plan your close in advance and build your sales presentation around it.
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Get the Right Results From Employment Tests, While Avoiding Charges of Discrimination

May 23, 2011
To bring more objective standards to the hiring and promotion process, many organizations are using or considering employment tests. However, when employment tests are not designed, administered, or used correctly, they can leave employers vulnerable to claims of discrimination and reverse discrimination.
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Can You Learn Good Judgment?

May 9, 2011
What is good judgment anyway? It’s not the same thing as sheer brain power, or mental capacity, or natural intelligence. It’s not a matter of accumulated knowledge or memorized information. It’s more than the mastery of techniques and tools. In simple terms, good judgment is the ability to see the connection between causes and their effects.
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2013 ACCA Conference & IE3 Expo

Photos from the 2013 ACCA Conference & IE3 Expo in Orlando, Fla.

Podcasts

Cade Clark, assistant vice president of government affairs for the Air-Conditioning, Heating & Refrigeration Institute (AHRI), gives a brief overview of the new version of the Shaheen-Portman bill, what AHRI thinks of the energy-efficiency legislation, and how it might affect the HVACR industry if it becomes law.
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