Service & Maintenance
January 10, 2011
This troubleshooting situation is a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is only in the mid 80’s, it’s quite uncomfortable in the house. You find that the underlying reason is that the compressor and outdoor fan motor aren’t operating.Read More
December 20, 2010
Bob and Btu Buddy have gotten together for a review of their last service call, which involved a control system that Bob was not very familiar with - pneumatic controls. Bob asked, “Why would anyone want to use air as the power source to operate the controls for a building?”
December 6, 2010
Effective pump maintenance allows industrial plants and commercial facilities to keep pumps operating well, to detect problems in time to schedule repairs, and to avoid early pump failures. Regular maintenance also reveals deteriorations in efficiency and capacity, which can occur long before a pump fails.
November 22, 2010
The customer’s complaint on this call was an overall overheating of his building. The manager told Bob, “We arrived this morning and the entire building was hot and keeps getting hotter.” He led Bob to the basement where there was a boiler. Bob found that the system had pneumatic controls.
November 8, 2010
When the customer calls for service, he tells you that when things got very cold in the house, he disconnected the power supply to the unit, and then, after turning the 120-volt service switch back on, the operation seemed normal and the house got warm “for a day or so.” But the failure repeated.
October 18, 2010
Bob’s service call yesterday involved a leaking underground refrigerant piping system. Bob replaced the refrigerant lines, leak tested the lines, and left them yesterday afternoon under 150 psig of pressure. He has now returned to the job the next day to see if the pressure held and to check for moisture in the system.Read More
October 4, 2010
For several years, refrigerant retrofitting has been a common procedure for a lot of the commercial kitchen and restaurant equipment I work on, so I’ll go over some of the things I’ve learned that might help you save some time and money on your own retrofit projects.
September 20, 2010
Bob was called to a job that had a no cooling complaint. This was
a new customer and Bob wanted it to be a good experience for the customer. It
was a small stand-alone store building with a 3-ton cooling only unit. Bob determined this was a low charge problem. He installed his gauges and discovered the
unit did not have any refrigerant in it.Read More
September 6, 2010
In this troubleshooting situation, we have a customer who has called to say that their 12,000 Btu through-the-wall unit is “blowing cool air even though it’s set for heat.” The unit is a heat pump with a three-speed motor. It operates on 240 vac.
August 23, 2010
The dispatcher called Bob and sent him to a job that really sounded like a problem. There had been a hard rain and a customer had a condensing unit that had been under water that morning due to high water from a creek behind his house. The owners were on a fixed income and wanted to get the repair at the best possible price.