Extra Edition

A Techs' Eye View Of Good Service

February 7, 2004
Most techs are so fearful about getting a no regarding recommemded additional work, they don't bother to write things down and don't explain the facts to the customer. Not telling customers what they need is not good service.
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Compressor Reliability

February 7, 2004
The heart of both an electric refrigerator and an air conditioner is the compressor, its most costly component. No other electromechanical device comes close to the reliability of the semi-hermetic or fully hermetic compressor.
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Btu Buddy 10: Working With A Gas Furnace That Is Down Drafting

January 23, 2004
In this edition of the Btu Buddy series, Bob encounters a furnace that is not drafting like it should. Btu Buddy helps him determine the problem and make recommendations to the homeowner.
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An Overview Of Building Diagnostics

January 23, 2004
Building diagnostics is a practical methodology that enables HVAC professionals to verify and document to customers that installed systems are meeting defined performance criteria, or, if the criteria are not being met, to indicate that interventions are needed to regain performance.
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Bulldog Recruiting: The Pursuit Of Talent

January 23, 2004
If you want to hire the best people, you have to be like a bulldog. With the growing shortage of qualified people in our industry, it's NOT likely that a superstar employee will just fall in your lap.
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American Standard Announces Winning 'Stars and Stripes' Dealers, Distributors

January 19, 2004
American Standard Heating & Air Conditioning has announced the winners of its 2003 "Stars and Stripes" dealer and distributor sales incentive program. The five-month incentive program generated 60,000 program entries.
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Fossil Fuel Heating Equipment: Principles And Troubleshooting

January 11, 2004
This application note was written to provide you with an understanding of the basic principles of fossil fuel heating systems and how to troubleshoot these systems using thermometers, digital multimeters, pressure/vacuum modules, and other accessories.
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Superheat And Subcooling Made Simple

January 11, 2004
The purpose of this article is to provide a simple explanation of these terms for those who desire a concise understanding as well as a review for those who understand the terms but want to take another look.
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Court Case Could Have Implications For HVACR Contractors

January 11, 2004
As determined by a recent court case, building components may not be subject to the Song-Beverly Consumer Warranty Act.
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Software Helps Distributor Maintain Up-To-Date Pricing

January 3, 2004
Managing customer and vendor pricing can be a time-consuming, frustrating task. Just ask Roger Torri.
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2014 MCAA Annual Convention

Scenes from the 2014 MCAA Annual Convention in Scottsdale, Ariz.


NEWSmakers: Julian Scadden

Training is an ongoing process. Julian will discuss how you can generate maximum return on time and energy invested training by following a three part process. Listen to this podcast to get expert tips on training, tracking and follow up. 

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2014 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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