Are some of your best marketing and selling tools on the shelf collecting dust? Is this the right time for you to go back and use the selling tools that made you money years ago? Tools like personally contacting your customers. In person.

For over half a century, Slant/Fin has called Long Island home. As with virtually everyone else in the New York metro area and New Jersey, everyone employed there was in some way affected by Hurricane Sandy. Some suffered damage to their homes and cars, and almost all were without power at home for a week or more.

Bob and Tim arrived at their fifth service call of the day. They were both wet from servicing a heat pump outdoor unit in the snow. This was a no heat call for a gas furnace. The weather was cold and there was no heat at all in the house. 

Leading green building and sustainability consultant Jerry Yudelson has released his annual list of “Top 10 Megatrends” for the green building industry. Yudelson said, “It looks like a good year ahead for the green building industry.”

Lawsuits are expensive and inconvenient, but employee litigation can be even more painful for companies, executives, and managers. Fortunately, employers can minimize many employee lawsuits and their fallout through arbitration agreements, where a neutral arbitrator hears the facts of the dispute and makes a binding ruling.

Tecogen Inc. announced that it has signed a contract with the Brevoort East, a luxury 323 unit high-rise co-op in Greenwich Village, N.Y., to provide a turnkey Tecogen combined cooling, heating, and power (CCHP) system. The system will deliver electricity, space heating, domestic hot water, and air conditioning to the building’s common areas.

In this troubleshooting problem, the customer’s general definition of the situation gets more specific when you arrive at the site and discover that the reason there is no heat is because although the burners ignite on a call for heat, the air handling system never starts, and the system’s limit control shuts the furnace down.

Heat is both a byproduct and one of the greatest enemies of electrical and electronic components. If not dissipated, this heat has the potential to cause early failures and malfunctions.

Underwriters Laboratories (UL) has released the 2012 findings of its annual global study, The Product Mindset, which examines manufacturer and consumer perceptions about how products are made, sold, bought and consumed. This year's findings show high expectations about quality and safety.

The winter season is unpredictable, and nobody knows what frigid weather may be coming up in 2013. Tozour Energy Systems, an HVAC equipment and service provider, offers a short list of tips for commercial building owners and operators to help them save on their energy bills this season.