During the 21st-annual Food Marketing Institute Energy & Technical Services Conference here, Margo Freewalt, manager of dealer management, Carrier Corp., Syracuse, NY, took supermarket engineers on a search for the Holy Grail: the skilled refrigeration tech.
The shortfall in supermarkets mirrors similar situations across the hvacr spectrum.
The aging population of existing techs is not being offset by the next generation, even as supermarkets seem to pop up soon after construction starts on nearby subdivisions.
The industry’s nonunion average wage scale for those starting out in hvacr work is not much better than pay at Taco Bell and McDonald’s for cooking and serving food — never mind keeping the air conditioning and ice machines running.
In general, the hvacr industry is not playing up the positives. “Other industries are making our industry look sad,” she said.
In addition, recruitment should focus on benefits such as ongoing training, health and medical coverage, 401K plans, career advancement, and the longevity of the company.
Promoting, she said, can be done at tech schools, parts houses, and among vendors. Ads can also be placed in church bulletins, newspaper sports sections, and on the Internet.
She said specific sectors of the population need to be targeted. “We are totally missing 11% of the total workforce” when the industry does not more aggressively recruit within the Hispanic population.
Publication date: 10/16/2000