Data-Basics Inc.: Customer Web Interfacing
November 18, 2003
A new Web Client Interface component of SAM Pro.net offers tools for customer relationship management (CRM) and mobile workforce use. The Web Client Interface tool allows customers of service-related companies to go to the company's Web site and access up-to-date information on work orders, approve quotes, and review reports. According to the company, using this software offers customers a higher comfort level because they are in charge of their own service activities.
Data-Basics Inc., 9450 Midwest Ave., Cleveland, OH 44125; 216-663-5600; 216-663-5454 (fax); www.databasics.com.