The setting brought out representatives from a majority of the 69 franchise owners in the United States and franchise owners from the United Kingdom, too. Roger Goertz, Aire Serv president, was very enthusiastic about the current state of affairs at Aire Serv, which marked its 10th anniversary at the conference.
“You can make your dreams a reality using the tools we have available,” Goertz told attendees. “You definitely have a leg up on the competition.”
Dina Dwyer-Owens also spoke with attendees. Dwyer-Owens is president and CEO of The Dwyer Group Inc. The Dwyer Group, located in Waco, TX, is a franchise holding company with six subsidiaries, including Aire Serv. There are over 900 combined franchises in the U.S. and nearly 400 in other countries.
Dwyer-Owens showed a film clip from a recent television news station, which featured a program sponsored by franchisee Mr. Rooter® to bring single mothers into the plumbing labor force. Dwyer-Owens also told attendees that The Dwyer Group was ranked 65th in a listing of the nation’s 100 fastest growing small businesses as published by Fortune Small Business Magazine.
Goertz livened up the indoor atmosphere by throwing a 10th birthday party for Aire Serv franchisees, adding that he hoped to be around “to celebrate our 20th birthday.”
“It has been 10 fantastic years,” said Goertz. “We’ve succeeded in building a national franchise from scratch with quality contractors, not quantity.”
Publication date: 11/04/2002