When talking to the management or employees at My Plumber Heating and Cooling, it is hard to tell if they are part of a large contracting firm or a big extended family, which is the key to success at this Manassas Va.-based company, and why The NEWS recognized the company as its “Best Contractor to Work For” Eastern region contest winner.

It should be easier than ever for customers to contact us. Unfortunately, the technology designed to keep us connected can actually push customers away.