What could help distributors raise the bar on customer service and satisfaction? Information about the inner workings of their companies as well as having a transparent, real-time view into their processes could help, but how does a distributor achieve these things?
The manufacturers creating new HVAC technologies are teaching others all about it.
Podcasts
Kara Saul Rinaldi, executive director with the National Home Performance Council (NHPC) introduces the NHPC and discusses a recently released white paper focused on properly developing the home-performance industry.
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