Service Plus donates new HVAC system in its first ‘Salute to Service’
June 27, 2017
Chris Cunningham didn’t have the honor of serving in the U.S. Armed Forces, but he’s always had a deep respect for those who do. He gives veterans priority status when he hires, but he wanted to do more.
To prevent unnecessary return visits (aka callbacks) for your company or future issues for your customers, here are some helpful items to remember when completing a repair. It can be easy to overlook some of these items, but taking the extra time to complete them before leaving the call can pay off in the long run.
Commercial building owners and managers count on HVAC contractors to take care of their buildings in many ways. They’re expected to keep their facilities cool and comfortable, ensure their processes and procedures continue to hum along, provide quality IAQ, and, of course, maintain their equipment. On this last point, the proper maintenance of chillers takes top billing.
American Residential Services (ARS), a Memphis, Tennessee-based, privately-held national provider of air conditioning, heating, and plumbing services, has acquired the assets of HVAC of Lexington (dba Comfort Heating & Air). For over 19 years, this location has operated as a family-owned business in the greater Lexington area.
Bob and Tim are at lunch after tuning up an oil burner. When they arrived at the job the home was cold and the oil burner was burning erratically if burning at all. They gave the system a tune-up, started the furnace, and decided to take a lunch break while the furnace heated the house. Then they were going back to do a combustion check on the furnace to make sure that it was set up for the best combustion.
While the benefits of maintenance agreements are nearly universally understood today, I’ve found that the benefits of perpetual maintenance agreements are not nearly as universally understood, and I believe they are something every contractor should seriously consider.
Whenever I’m looking to learn something new, my first immediate inclination is to open my computer, fire up Google, and ask my question. Many times, I get exactly what I’m looking for — 479,000 results at a time.