One source indicates that up to 40 percent of our daily activities are executed on autopilot without giving much thought to what we’re doing. So when someone mentions the word change, we often want to put on the brakes and tell them they can keep their change.
For the first time in two decades, a new conference and tradeshow is being launched for residential contractors. The group will reinvent the typical trade show experience, extending network opportunities inside the exhibit hall with a unique floor plan and enhanced user and exhibitor experience.
Each date offered three keynote presentations and supporting breakout sessions that focused on specific sales, leadership, and operational topics related to running a successful home improvement business and overcoming common challenges that contractors currently face in today’s marketplace.
I need everyone to take a look at how their company dispatches calls to technicians. I’m not talking about your technology, or whatever fancy system you have come up with that includes a map to the customer, etc. I am talking about how the calls are distributed to your team.
New York and California recently made headlines when they became the first states in the nation to adopt plans to raise their statewide minimum wage rates to $15 per hour. The controversial legislation has drawn a myriad of comments from political parties, workers, and business owners, including HVAC contractors.
With technology developmenting so quickly and customer expectations steadily rising, the way service technicians do their jobs is rapidly changing. Companies that are able to implement new technologies and adapt job expectations for field service techs will reap the benefits of a profitable service department in an increasingly service-focused economy.
Often times when I ask the question about a clear call board, people think I am trying to trick them somehow. The idea behind that question is not meant to be a trick; it is simply attempting to find out if you are preparing to grow.
Contracting seminar shares business optimization strategies in five cities in 2016
June 6, 2016
EGIA — a Sacramento, California-based nonprofit organization created to provide contractors with the knowledge, skills, products, services, tools, and training necessary to build high-growth, profitable businesses — brought its Leadership Academy Conference Tour to five locations throughout the U.S. in early 2016.
You hired the best people. You've got the technical know-how. Despite your efforts, you can't seem to break through that ceiling at 3 percent or 4 percent profit. In simplest terms, running an HVAC business comes down to providing a service. Running a successful business is a bit more complicated.
Have you ever been “in the zone”? It’s that state of mind where you’re firing on all cylinders. Ideas and answers are coming to you rapidly — and they’re good ones. Professional athletes have games like this, in which they break records and carry their teams to the top. It would be nice to be able to create this state of mind every day.