Habits can be a trap for people in leadership positions. As leaders, they should provide a compelling vision that inspires those around them. Instead, many of them lapse into automatic thinking. And that can affect every decision they make — and the actions of the people who report to them.
Third book in ‘Mastery’ series provides tools to enhance the way leaders speak and listen
October 16, 2015
Founder of CEO Warrior and co-owner of $23 million dollar residential service business, Gold Medal Service, Mike Agugliaro, has announced the release of the third book in his “Mastery” series, entitled Secrets of Communication Mastery: 18 Laser Focused Tactics to Communicate More Effectively.
“In one ear and out the other,” said a construction supervisor in a major real estate development company. “I would say to this one guy over and over again, ‘The details really matter.’ He was nodding his head, but I couldn’t tell if he was nodding to me or nodding with the music he was listening to. So finally I started making him take notes whenever I talked to him.”
Not knowing what to expect, I stood at attention, braced myself, and saluted smartly. He quickly saluted back, looked me in the eyes, and reached over to shake my hand. “OK, Waldo, it’s a new day, new jet! Are you ready to pass this flight?"