Articles Tagged with ''customer satisfaction''

Seattle Contractor Satisfies Customers

May 21, 2012
The staff at MM Comfort Systems has been providing heating and cooling solutions in the greater Seattle area for more than 35 years. What is it about this company that sets them apart from other contractors?


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Where Are Your Customers?

March 18, 2013
I don’t believe the HVAC industry in which you work and the publishing business which The NEWS plays in have very much in common. There is one fairly significant similarity though: We both need to be where our customers/readers are at all times.


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My Two Cents: Customers Demand Respect

April 15, 2013

The most important thing for consumers is to be heard and respected. Those two emotional impacts are more important than having their issue resolved. 


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Will Winchester, service manager, Poudre Valley Air, Fort Collins, Colo., joins the NEWSMakers podcast to discuss the latest court ruling about regional furnace standards. We discuss that, the process as a whole, how customers have responded, and much more.
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