When given choices, customers buy more than you could ever sell them
December 9, 2016
ServiceTitan, a leading provider of business management software for residential HVAC, plumbing, and electrical businesses, announced its newest partnership with The New Flat Rate. The partnership was formed to provide residential contractors using ServiceTitan the option to leverage The New Flat Rate's three-tier 'Good, Better, Best' menu pricing system. T
Several manufacturers are looking to challenge the ubiquitous furnace by offering a different option: the hydro-air system, which they claim is a cleaner, more efficient, and more comfortable alternative to conventional furnaces.
For good reason, HVAC contractors train their salespeople to be very observant when entering a potential customer’s home. They are instructed to look for signs of kids, pets, etc. This can lead to a conversation about IAQ or zoning as the salesperson attempts to solve problems for all residents.
The riskiest move in business is ceding control to a third party. Sometimes it works out in the short term, but never without a sword of Damocles hanging over the company and its owner. Yet, many HVAC contractors sacrifice control to pursue short-term gains.
Most people don’t think of radiant heating systems as being very popular in warmer climates, such as Arizona, Texas, or Florida, but that may not be the case anymore. Consider Verde Sol-Air Services, Camp Verde, Arizona, which started offering radiant heating systems about 15 years ago.