Vatterott College has announced the addition of a new Heating Air Conditioning and Refrigeration Service Technician program at its Fairview Heights, Ill., campus.

The HVAC service cart’s workbench allows the technician to work from an upright position. With a mounted vise the technician can prefabricate piping on the cart, instead of working in awkward, hard-to-reach areas where injuries and fire may result, said the company.

Hank’s Plumbing of Calgary, Alberta, Canada, replaced paper forms with mobile software from Flowfinity Wireless Inc., Vancouver, British Columbia, on its field technicians’ smartphones to gain significantly improved management of time and materials.

Randolph “Randy” S. Shannon, 66, of Atlanta, passed away at his home, Sept. 30, 2012.

Model TP3 is a clip-on diagnostics bag designed to hold a meter and a variety of tools. When not in use, the bag can clip onto any of the company’s tool bag’s tape clip or D-Rings. It features 19 pockets of various sizes that will accommodate the most commonly used tools to diagnose and repair problems on service calls. 

The TECH-LC tool bag is a HVAC service technician version of the original Model LC. A number of changes have been made to tailor the bag to accommodate HVAC service technicians’ tools and work routines. 

I’ve just hired a new technician. He’s been through a local trade school, but he doesn’t have much field experience. Where do I start him?