An opportunity to appreciate the techs who work hard all summer long
June 21, 2017
American Residential Services (ARS) is promoting National HVAC Tech Day, which is held on Thursday, June 22, 2017. National HVAC Tech Day was pioneered by ARS as an official declaration to show appreciation to its hardworking HVAC technicians.
These Next Generation tool bags are engineered to reduce strain on the user and withstand wear and tear. In addition, the two backpacks allow for customization with a personalized name patch. Engineered to be rugged, the bags can manage heavy loads and harsh work environments.
While many officials representing several leading HVACR industry associations applaud the Trump administration’s initial efforts on tax reform, they’re still actively lobbying in Washington on the industry’s behalf.
How many times per day does your company place customers on hold? If you have no idea, it might be more than you think. If you want to find out, head over to the customer service area when the phones are busy with a notepad and a pen. Over a half hour time period, make a tick mark every time you hear the word hold. That should give you a pretty good idea.
Aire Serv Nation welcomed 175 members from the U.S. and Canada to the Hilton Nashville Downtown in February to celebrate a homecoming event that not only marked the franchise’s 25th anniversary, but also served as a springboard for the new Neighborly™ umbrella brand program for all Dwyer Group brands.
Bob and Tim have arrived at a customer’s house that uses fuel oil for heat. This is a “no heat” call — the customer called first thing this morning and said that the oil furnace was not coming on, and the house was cold. When they arrived, they talked to the customer, and the customer said that he had made several tries to get the furnace to operate but with no luck.