Articles Tagged with ''callback''

How to Minimize HVAC Customer Callbacks

Discipline and New Technology Help HVAC Contractors Prevent Errors

What is a super tech? A super tech is one who eats, sleeps, and breathes HVAC. He may be a contractor, manager, or technician, but, above all, he is a perfectionist. And his greatest enemy is the callback.


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Ice Breaker: Tips for Avoiding Callbacks

Contractors do not like to hear the word “callback.” They cost money and degrade a customer’s respect for and opinion of the service contractor. So how can a technician reduce the number of times he must revisit a repair? 


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2014 World Energy Engineering Congress

Scenes from the 2014 World Energy Engineering Congress in Washington, D.C.

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NEWSMakers: Kari Arfstrom

Kari Arfstrom, executive director of the HVACR Workforce Development Foundation, talks about the upcoming HVACR & Mechanical Conference. Posted on Jan. 23.

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2015 January 26

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Regional Standards

With regional standards for a/c equipment going into effect in 2015, how do you think it will impact the industry?
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2015 National Plumbing & HVAC Estimator

Every plumbing and HVAC estimator can use the cost estimates in this practical manual!

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