Expanding its Commercial Replacement Expert (CRE) certification program, Carrier announced that it now offers two courses for residential dealers and commercial contractors looking to be more proficient in the growing 3- to 27.5-ton rooftop unit replacement business.
The Valve Manufacturers Association of America announced that the next Valve Basics Seminar & Exhibits is March 6-7 at the Hilton NASA Clear Lake in Houston. At the heart of this event is the Valves & Actuators 101 course, designed to guide attendees through the world of valves and the systems they help control.
To aid contractors seeking to enter the IAQ market, manufacturers offer a full array of tools to assist in the marketing and selling of products and systems to the homeowner during replacement sales, service calls, and scheduled maintenance visits. This guide provides a sampling of the resource materials and assistance available.
HVACR instructors can set their sights on a new destination. Next month, the 2012 HVACR & Mechanical Conference for Education Professionals is being held in Colorado Springs, Colo., March 12-14 at the Cheyenne Mountain Resort.
A DVD titled “Contractor Soft Skills” illustrates how contractors can have their technicians improve their own soft skills. The DVD is the third one about customer service by customer service expert Steve Coscia.