Brent Schroeder, group president, heating and air conditioning, Emerson’s Commercial and Residential Solutions platform, numerous other Emerson leaders, and a handful of local and state dignitaries were on hand to turn the first shovels of dirt for an expansion project on a site that currently employs approximately 1,700 people.
I know most contracting business qualify as small, and I speak from experience when I say that small contractors can easily differentiate themselves by empowering their people to perform random acts of kindness to benefit their customers or potential customers.
Service World Expo officials announced that the well-known presenter on internet marketing and owner of Contr@ctor’s Online Access, Dave Squires, will speak at the conference on “Web Marketing: What Works, Doesn’t Work, and is Changing Today.”
Reduces service time for warranty programs and ESPs
August 9, 2017
Warrantech, a national provider of extended service plans (ESPs) and warranties, announced a unique new offering that will improve the customer experience by reducing the amount of time it takes to service products.
The concept of time windows is a slippery slope for most home service companies. Other industries have figured out how to fit their work into nice, neat little boxes of time, so why can’t we? The problem stems from the number of variables we deal with on our individual calls.
Ruth King, channel manager of HVACChannel.tv and president of Business Ventures Corp., will present, “Sending Your Bank Statements Home and 24 More Painless Procedures to Keep Your Hard Earned Customers, Cash, and Other Assets,” at the 2017 Service World Expo event.
The late, great D. Brian Baker, president of Custom Vac Ltd. in Winnipeg, Manitoba, Canada, and a frequent contributor to The NEWS, once said the labor shortage in the HVAC industry could be attributed, at least in part, to families having fewer children these days.
Rheem and Ruud distributors are recognized for their outstanding performance
August 4, 2017
Rheem® introduced the 2016 Premier Performers award for the Rheem and Ruud® distributor winners who are setting the standard for excellence in their markets. These distributors must meet a variety of performance criteria, including business and sales growth, superior customer service and support, partnership dedication, and more.