Everyone says they want innovation in their organization, but when an ambitious employee offers it, the idea is often shot down. Senior leaders often miss the value-creating potential of a new concept because they either don’t take the time to really listen and delve into it, or the innovating employee presents it in the wrong way.
Weekly Podcast Will Focus on Business Mastery in the Service Industry
April 28, 2015
Mike Agugliaro, co-owner of home service business, Gold Medal Service, and founder of ServiceKey, a business coaching service for HVAC, plumbing, and electrical service business owners, has announced the launch of his new “Secrets of Business Mastery” podcast show.
A Valuable Reminder for Contractors and Wholesalers
April 6, 2015
Occasionally, people ask me to describe what it’s like to work in the HVAC industry. After a moment of reflection, I respond that it is a diverse industry with businesses large and small at the contractor level. I tell people many of those businesses are legacies, put together piece by piece, day by day, with the unyielding sacrifice of a family patriarch.
There are a lot of social media networks out there that can help you connect with your customers online and on their mobile devices. In part one of this series, I’ll share some of the networks I’ve put to work for me and why they should be a part of your marketing strategy.
Have you ever had a day where you woke up and stubbed your toe, or spilled your coffee, and got into a negative frame of mind? Your state of mind is one of the most important factors in how you perceive the world around you. And your perception of the world will impact the way you interact with others.