Most automobile owners recognize the importance of maintaining their vehicles, but the same often doesn’t hold true for homeowners when it comes to their HVAC systems. Contractors who fail to offer service agreements are not only damaging their bottom lines — they’re doing a disservice to customers.
This year is already being described as one of the most politically polarizing in American history. And just as voters are expressing very strong opinions at the polls in 2016, HVAC contractors also have strong opinions about whether it’s good business to be involved in politics.
How can you keep your people happy and motivated through the dog days of summer? Some of the best owners in the industry have successfully navigated dozens of busy seasons and offer the following tips.
Mobile technology is trending when it comes to scheduling service calls. According to a CSG Intl. survey, nearly all respondents — 97.5 percent — want more control of the scheduling process and prefer alternatives to calling providers for an appointment.
Practically every major company in every industry has its own mobile application, and HVAC is no exception. In fact, many OEM manufacturers have been working to create apps to make everyday jobs easier for contractors.