This troubleshooting situation is a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is only in the mid 80’s, it’s quite uncomfortable in the house. You find that the underlying reason is that the compressor and outdoor fan motor aren’t operating.

Bob got a call to go to a convention center where the air conditioning system was not working. It was a 75-ton unit with one compressor. The system was many years old, but had been functioning fine, until now. After checking out the unit, an ohm check showed 0 resistance to ground.

A variable frequency drive (VFD) fails to vary the discharge-air fan speed. A motor overheats and fails prematurely. While each troubleshooting problem in an HVAC system presents its own unique set of circumstances, HVAC professionals may recognize such problems as possible power quality issues.

Actually, frost on the suction line only indicates that at the location where the frost is present, the suction line piping is below the dew point temperature of the surrounding ambient air and at or below 32°F. That’s it. It is neither an indication of a properly operating system nor a system defect.

It is the time of year when I get calls for heat pumps not cooling properly. With a little prodding, I usually hear that the past month’s electric bill was also high, even though it wasn’t that hot. These calls always raise one major red flag for me. One of my first questions is if the heat pump is properly elevated up off the pad.

Replacing a compressor is neither simple for a technician nor inexpensive for the customer. Before replacing a compressor, a technician needs to ensure that it is truly defective. Unfortunately, sometimes good compressors get replaced as a result of a misdiagnosed problem.

For this column I want to discuss a real life situation regarding poor cooling in a residence and reduced airflow coming from the registers in the house. The air conditioner is a three ton (36,000 btuh), HCFC-22, split type, air conditioner with the A-coil in the plenum of the furnace located in the basement.

The process of brazing ACR tubing is a common task for many refrigeration technicians. Although this is relatively simple, there are some system problems that can occur if some basic brazing procedures are not followed.

Btu Buddy has met Bob for lunch to answer some questions that Bob had about yesterday’s service call. Bob asked, “Why did that motor have two contactors and so many wires going to it? It seemed very confusing. I am glad that I tagged those motor leads when I disconnected the motor. I never would have figured out how to reconnect the leads.”

When a refrigeration system fails, many times the cause can easily be diagnosed. However there are occasions when the cause cannot easily be determined - either the true cause is unclear or the technician is unsure of a problem. How do you work through these jobs? One method used by some techs is to “read and record.”