In this troubleshooting problem, it’s the middle of July, and you are the follow-up technician on a callback. The original complaint was a “no cooling at all” call, and the technician who preceded you on this job (we’ll call him Technician #1) has only limited experience, but he reported correctly that he found a failed transformer and replaced it.
Today more and more systems are incorporating microprocessor controllers into their design. Troubleshooting the operation of these controllers can be a little tricky at times, but if broken down into sections it can be easier to handle.
Technical Training Associates has announced the introduction of a new series of HVACR troubleshooting training videos. Each video will focus on a specific problem, describe how to take a step-by-step approach to correctly diagnose the failed component, and explain the cause and conditions behind the failure.
Some people say that the compressor is the key component, or heart, of an air conditioning system. And like the human heart, the compressor must be kept in tip-top condition to run the system efficiently.
Some of the most common problems and solutions for smooth compressor operation can be found in training materials and on-the-job experience. There is also another method for educating HVAC contractors and service technicians — getting answers straight from the manufacturers.
Bob and Tim have been sent on a routine service contract call to a new customer. The system is a gas furnace with central air conditioning. After changing the filter and oiling the fan motor, Tim went to the thermostat and caused the furnace to come on and they were looking at the burner when Tim said, “That gas flame doesn’t look right.”
In this month’s troubleshooting situation, we have a customer who has called to say that their condominium has no heat. The particular equipment in this case is a thru-the-wall package unit that provides cooling in the summer and employs a natural gas system to heat the building in the winter.