Articles Tagged with ''business''

Bona Fide Meal Periods: Are Your Practices Creating Overtime Liability?

August 22, 2011
Taking workers off the clock for their meal periods can lead to litigation and government investigations if not done with care.


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Mid-Year 2011 Business Report Card: HVAC’s Passing Grades

August 15, 2011
The results are in and the news is good — the post-recession era for HVAC contractors has been a bright spot, at least for the first half of 2011.
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Call It What You Want, Just Make Sure You Do It

August 15, 2011
Perhaps we have beaten our readers over the head with this over the last eight months, but we are celebrating our 85th year in publication in 2011 and are quite proud.
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How to Close a One-Legger

August 8, 2011
First, what is a one-legger?


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Time to Take My Own Advice

August 8, 2011
Have you ever told someone something and then thought that you should be telling yourself the same thing?


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Aug. 3, 2011: ABC and Payroll4Construction.com Launch New Partnership

August 3, 2011
Associated Builders and Contractors (ABC) and Payroll4Construction.com have launched a new partnership to provide ABC contractor members with tailored resources for their payroll processing needs.


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How to Handle Online Reviews

July 25, 2011
Not long ago, according to Jack Beers of Metcalfe Heating & AC (Manassas, Va.), contractors all followed the old adage: “If you do a great job, your customer will tell nine people. Do a poor job, and they’ll tell 22 people.” But today, as more and more customers post online reviews, Beers explained, “The difference now is that if you do a poor job, they’ll tell 22 million people.”
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A Social Life: When Employees and Applicants Take to Facebook

July 18, 2011
Imagine one of your employees bashes your company or their coworkers on Facebook. You might think that you could fire that employee. But you would probably be wrong. Or consider whether you should Google job applicants. It may seem like a no-brainer, but if you don’t do it correctly, you could end up in the midst of a lawsuit.
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Ignoring Social Media Endangers Future Business

July 4, 2011
Social media presents two primary choices: get involved or be left behind. Contractors have heatedly debated that statement, along with many other social media topics, for some time. More often than not, however, the argument circles back to social media relevance. With social media being so new, industry relevance is more a matter of opinion that could be argued from both sides.
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Miracle Closing Technique

July 4, 2011
This article should really be titled “Miracle Closing Technique for the Estimate-Getting Researcher.” As you will read, it’s really not a miracle at all. It’s more common sense. There are many kinds of customers, but the most classic might be the we’re-getting-estimates customer.
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