ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account
HVAC ContractingTechnical

An Overview Of Building Diagnostics

January 23, 2004
Building diagnostics is a practical methodology that enables HVAC professionals to verify and document to customers that installed systems are meeting defined performance criteria over time, or, if the criteria are not being met, to indicate that interventions are needed to regain expected performance. Contractors and designers should become familiar with the concepts of building diagnostics, which are briefly presented in this article, and to consider incorporating these methods into their work.

As noted by the National Research Council, building diagnostics is a process whereby a "skilled expert, drawing upon available knowledge, techniques, and instrumentation, predicts a system's likely performance over time." The diagnostic procedures may be used during the planning, design, construction, and operational (i.e., actual operation of the building or system) phases of a building or system to focus on the links between occupant responses and overall building system performance.

As these techniques have evolved, they have been used to:

  • Evaluate the expected performance of buildings and systems (e.g., HVAC, envelope, energy management, etc.) during design review.

  • Evaluate the effects of environmental exposures and system performance on human response and occupant performance outcomes.

  • Investigate mold impact on building materials and furnishings during construction and operation of buildings.

  • Investigate occupant complaints of discomfort, symptoms, and diseases from chemical and microbiological contaminants.

    Building diagnostics is a convenient tool for identifying and isolating mold/moisture problems, which are often related to envelope problems (e.g., leaks through roofs, walls, foundations, windows, and doors), minor and catastrophic piping failures (e.g., plumbing and appliance leaks), and sewer backups and floods. Excessive duct leakage can create pressure imbalances across the envelope that may also create moisture-management problems, including mold growth.

    In today's litigious environment, contractors are increasingly being held accountable for mold/moisture problems that in many cases may not be directly related to the HVAC system. Building diagnostics is a practical tool that can be used to identify the source of the problem and determine what steps to take, or recommend to the owner, for corrective action.

    The Difference Between Building Commissioning And Building Diagnostics

    Before turning to the elements of building diagnostics, it is useful to emphasize the difference between building commissioning and building diagnostics.

    When the concept of building diagnostics was defined by the National Research Council, four essential elements were described:

    1. Knowledge of what to measure;

    2. Availability of appropriate instrumentation;

    3. Expertise in interpreting the measurements; and

    4. Capability of predicting likely performance

    As the concepts of building diagnostics and building commissioning have evolved, confusion has arisen regarding the similarities and differences in these processes. The distinction between the two is as follows:

  • Building diagnostics is a process that tests for expected performance and leads to interventional decisions. It is based on the principles of medical diagnostics, and focuses on testing and evaluating performance for compliance with objective criteria.

  • Building commissioning is a process that certifies attainment of the expected performance by verifying and documenting that the facility and all of its systems meet the "owner's project requirements," as described in the agreement or contract between the owner and the commissioning authority.

    The commissioning process is inherently flexible with regard to the extent and intensity of the performance evaluation that may be provided under an "agreed upon scope of services". Unlike the building diagnostics process, however, the commissioning process does not intrinsically define criteria to objectively measure and evaluate the building performance, nor does it provide guidance for investigating occupant complaints, for linking occupant performance or productivity to building system performance, or for assuring preparedness of the building and its systems for responses to extraordinary incidents.

    Under some circumstances, one or the other process may be preferred, whereas in other circumstances, the two processes may be combined to achieve desired results. If objective evaluation or scientifically valid and reliable measures of building performance are expected or required in the planning, design, construction, and/or operational phases, the building diagnostics process should be incorporated into the building commissioning process.

    Also, the building diagnostics process should be used when a consistent set of evaluation criteria will be needed for evaluation of the building's performance over time. With these distinctions in place, it is time to describe several important concepts central to building diagnostics.

    Figure 1. Interception of continuous degradation.

    Concepts Of Continuous Degradation And Continuous Accountability

    The framework of building diagnostics consists of three integrated concepts: (1) continuous degradation of the building stock and systems within the building; (2) continuous accountability, which is a process by which the continuous degradation can be intercepted; and (3) the building diagnostics procedure, which relies upon the use of objective criteria to identify the sources of problems (such as mold/moisture impact) in buildings or systems.

    Buildings and systems do not always perform as intended. Rather, their performance tends to degrade unless interception and intervention techniques are employed. As this degradation can begin in the planning and design phases, and continue through the construction and occupancy phases, it is characterized as continuous degradation.

    Interception and recovery from continuous degradation requires knowledge and commitment. The knowledge is obtained from diagnosing the cause of the degradation. As shown in Figure 1, building diagnostics procedures are used to identify and implement interventions, with the objective of regaining desired building performance.

    Because the process of continuous degradation can start at any phase in a building's or system's life, assurance of a healthy building requires regular monitoring, interception of the degradation when detected and diagnosed, and timely implementation of intervention and recovery processes. It is noteworthy that these processes, which are similar to those practiced by health professionals, require a significant amount of knowledge and commitment.

    The most important aspect for attaining healthy buildings is for the HVAC professional to make a personal and professional commitment to the stewardship of the delivered HVAC systems. The concept of continuous accountability means that the HVAC professional must stand behind his work to the degree of ensuring that the HVAC system, as delivered, meets the expectations of the owner as determined at the beginning of the project. This concept is an effective means of demonstrating to the customer that the contractor is doing a good job. It is also a means whereby the risk of liability may be minimized. Continuous accountability is an essential part of building diagnostics, and should not be minimized or overlooked.

    Evaluation And Classification Criteria

    In order to implement building diagnostics (prediction of likely building or system performance), a set of evaluation and classification criteria is needed. The evaluation criteria used in building diagnostics consist of a set of objective, measurable values associated with parameters that link human responses, indoor exposures, building system performance, and economic performance to the loads that are imposed on the systems.

    There are four "indoor exposures" (thermal, air quality, illumination and acoustics parameters) related to four types of "human response":

  • environmental-perceptual (e.g., "this room is warm");

  • environmental-affective (e.g., "the heat in this room is not acceptable");

  • personal-perceptual (e.g., "I am warm, I have a headache"); and

  • personal-affective (e.g., "I am sick, I am uncomfortable, I am dissatisfied").

    Simultaneously, each of the four indoor exposures is related to the performance of the "building systems" that control it (e.g., structural, envelope, services such as HVAC and electrical, and enclosures such as open or closed workspaces). The "building system" parameters also are simultaneously linked to the "indoor exposures" and the "sources or loads" that they must control. In addition, all of these parameters are linked to the desired economic performance of the systems in terms of first and operating costs, energy use, and productivity.

    After the parameters are selected, "compliance values" are selected as part of the building diagnostics procedure. This selection is made on the basis of the consequences of making false positive or false negative errors. An example of a false negative error is not detecting a moisture incursion pathway that exists. A false positive error is measurement from a false fire alarm. If the consequences of making false negative errors outweigh the consequences of making false positive errors, the ranges of values will be more stringent.

    The classification criteria are used in the building diagnostics procedure to determine compliance with the set of evaluation criteria. These classification criteria are grouped into a hierarchy of three categories to minimize the likelihood of committing false positive or false negative errors in diagnosing the performance of a building or areas within it: Problematic, Marginal, and Healthy. Within each of these categories, two or three classifications are provided that indicate progressively improved performance.

    The evaluation criteria may be used at any time during the design (i.e., planning through bid periods), construction (i.e., bid, substantial completion, and warranty periods), or operational periods. Therefore, this procedure can be used as a management tool to monitor the performance of HVAC systems and to plan for timely and cost-effective system interventions. The key is for practitioners to use building diagnostics in the monitoring of system capacity and controllability over time to ascertain building performance.

    This article is excerpted from Good HVAC Practices for Residential and Commercial Buildings by Bradford A. Penney, J.D., James E. Woods, Ph.D., P.E. (both with The Building Diagnostic Research Institute Inc.), and Glenn C. Hourahan, P.E. (of the Air Conditioning Contractors of America), published by the Air Conditioning Contractors of America (ACCA). Used with permission.

    To order a copy of the complete publication, call 888-290-2220 or visit www.acca.org.

    Publication date: 01/26/2004

  • Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

    Share This Story

    Looking for a reprint of this article?
    From high-res PDFs to custom plaques, order your copy today!

     

    Recommended Content

    JOIN TODAY
    To unlock your recommendations.

    Already have an account? Sign In

    • HVAC-enrollment

      The Trades Are Back: HVACR Programs See Nearly 30% Enrollment Spike

      A new wave of future technicians is entering the pipeline.  
      Training and Education
      By: Matt Jachman
    • 2025 Top 40 Under 40

      2025 Top 40 Under 40 HVACR Professionals List

      The 11th annual Top 40 Under 40 list highlights those...
      HVAC Contracting
      By: Hannah Belloli-Oster
    • LG Ductless Mini-Split Systems

      The 9 Types of Heat Pumps

      As the U.S. moves toward electrification, heat pumps are...
      HVAC Commercial Market
      By: Joanna R. Turpin
    Subscription Center
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences

    More Videos

    Sponsored Content

    Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

    close
    • Piggy Bank
      Sponsored byWatercress Financial

      Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

    • Refrigerated Food
      Sponsored bySolstice Advanced Materials

      R-455A Refrigeration: A Cold Storage Solution for the Future

    • Airex Rooftop Units
      Sponsored byAirex Manufacturing Inc

      Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

    Popular Stories

    HVAC-Price-Increase-graphic

    HVAC Price Increase List: June 2026

    Trump-Section-232.jpg

    Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

    R410A-Refrigerant-Cylinder.jpg

    Refrigerant Recovery is a Revenue Opportunity

    Heat-pump-cutaway.jpg

    PFAS Rules and A2L Building Codes Continue to Evolve

    Kroger.jpg

    Kroger to Spend $100 Million to Reduce Refrigerant Leaks

    View The ACHR NEWS
    Centennial Anniversary Timeline

    The ACHR News Timeline Chart
    Submit a Letter
    Submit a letter to our editors.

    Events

    November 6, 2025

    Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

    On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

    June 9, 2026

    Before You Go All In on AI: Set Up Your Business to Actually Win

    In this webinar, we'll walk you through exactly what to get in place before you add AI to your business. You'll leave with a clear picture of where you stand today and a practical action plan to set yourself up for real results.

    View All Submit An Event

    Poll

    Summer Staff

    Are you fully staffed for the summer season?
    View Results Poll Archive

    Products

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

    See More Products
    A2L Refrigerants - Free Webinar - May 21, 2026

    Related Articles

    • An Overview of the Newest Answer to Environmental Living, Passive House Design

      See More
    • Furnace Heating Cycle: An Overview from Alex of Adams Mechanical LLC

      See More
    • IndustryNews

      ASNT offering free beta exam in Infrared Thermography for Building Diagnostics

      See More

    Related Products

    See More Products
    • Electrical Troubleshooting & Schematics For Electromechanical and Electronic Systems DVD

    • Green Tips for Building Maintenance Engineers

    • new cover.jpg

      Profit is An Attitude: The Strategies You Need to Optimize Profits

    See More Products

    Related Directories

    • National Institute of Building Sciences-NIBS

      Created by Congress in 1974, NIBS advances resilient, sustainable infrastructure by connecting research, policy, and practice to shape standards and drive innovation in the built environment.
    • DunAn Microstaq Inc.

      DMQ's closed loop control solutions optimize HVACR system performance via precise superheat control and rapid response. Electronic expansion valves; valve controllers; sensors, superheat, pressure, temperature.
    ×

    Sign Up. Stay Informed.

    The #1 trusted source for the HVACR industry since 1926

    SUBSCRIBE
    • RESOURCES
      • Advertise
      • Contact Us
      • Advisory Board
      • Classifieds
      • Submit a Letter
      • Directories
      • Store
    • ACCOUNT CENTER
      • Create an Account
      • Start a Subscription
      • Manage My Account
      • Sign Up for Newsletters
      • Visit Customer Service
      • Update Preferences
    • SERVICES
      • Marketing Services
      • Reprints
      • Market Research
      • List Rental
      • Survey/Respondent Access
    • STAY CONNECTED
      • LinkedIn
      • Facebook
      • Instagram
      • YouTube
      • X (Twitter)
    • PRIVACY
      • PRIVACY POLICY
      • TERMS & CONDITIONS
      • DO NOT SELL MY PERSONAL INFORMATION
      • PRIVACY REQUEST
      • ACCESSIBILITY

    Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

    Design, CMS, Hosting & Web Development :: ePublishing