Contractor Feedback Factored Into Latest Danfoss Innovations
"Our philosophy is to think globally and act locally," said Kjeld Staerk, sales president, Americas.
One aspect of the contractor involvement came with improvements to the company's KPU control. According to officials, "Focus groups, teams of installers, and service technicians at every level of expertise specified featured they wanted, then provided on-going evaluation of the design process. The approach ensured that the new controls are easier to install and troubleshoot, more reliable and have a longer service life."
Officials reported that the company hopes to have 140 stocking wholesalers in North America for aftermarket distribution by the end of 2005. The company reported there were 90 such in 2004 and none in 2003. "Danfoss is the fastest growing supplier to OEMs in North America," officials said. "But we also want to improve our aftermarket distribution."
Publication date: 02/28/2005